Are you seeing less of your kids these days? According to a new study from the Kaiser Family Foundation that was reported in The New York Times this morning in If Your Kids Are Awake, They’re Probably Online, the average young American spends practically every waking minute — except for the time in school — [...]

Building online community is both central and tangential to my work — doing it well is mission critical, but when I hand off a finished product it’s usually my product manager’s or client’s responsibility to take the next step. Still, I get questions and have many myself about what works and what doesn’t, which is [...]

Guy Kawasaki’s twittering puts my occasional chirps to shame and if you follow his tweet-stream, you have to wonder how he has time to do anything else. A few weeks ago the American Express Open Forum for Small Business published an interview with Guy that tips his hand. Here are some of his secrets: Question: [...]

Ever since embracing social media and being asked to coach my clients on its finer points my starting supposition was  that personal and business, politics and brand identity should be separate. OK, call me old school but as my friend and former townie Lee Wilson writes, “Growing up in New England I was taught that [...]